Legal Notice & Privacy Policy
Last updated: [01 10 2026]
This page provides information about Otin Labs, the operation of this website, and how we collect, use, and protect personal information.
1. Legal Notice
Company Information
Company Name: XYZ FULFILLMENT (PVT) LIMITED
Business Address: ‘Dilka’, Kandavihara Road, Kaluwamodara, Aluthgama
Company Registration Number: PV00282587
Represented by: Adeesha De Silva
Email: [email protected]
Website: www.otinlabs.com
Business Activities
Otin Labs provides website design, WordPress development, digital solutions, and related technology services to clients internationally, including clients in Germany and across Europe.
Kontakt
For general inquiries, business-related questions, or legal matters, please contact:
Email: [email protected]
Address: ‘Dilka’, Kandavihara Road, Kaluwamodara, Aluthgama
Contact: +49 1516 456 9334
2. Privacy Policy
2.1 Who We Are
Otin Labs is a Sri Lanka-based digital services company providing web design, development, and technology solutions.
We respect your privacy and are committed to protecting personal information shared with us through our website and business communications.
Where applicable, we process personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
2.2 Information We Collect
We may collect the following information when you interact with our website:
- Contact information: Name, email address, phone number, and company name.
- Inquiry information: Details submitted through contact forms or email communications.
- Technical information: IP address, browser type, device information, and server logs.
- Website usage information: Pages visited, interactions, and related analytics data, where enabled.
We only collect information reasonably necessary for the purposes described in this policy.
2.3 How We Use Your Information
We may use your personal information to:
- Respond to inquiries and project requests.
- Prepare quotations and communicate about our services.
- Provide and manage contracted services.
- Improve website functionality and user experience.
- Maintain website security and prevent misuse.
- Comply with applicable legal obligations.
We do not sell personal information to third parties.
2.4 Legal Basis for Processing
Where GDPR applies, we process personal data under one or more of the following legal bases:
- Consent: Where you have given permission for a specific purpose.
- Contractual necessity: To take steps requested by you before entering into a contract or to perform a contract.
- Legitimate interests: For reasonable business operations, website security, and service improvement, where these interests do not override your rights.
- Legal obligations: Where processing is required by applicable law.
2.5 Contact Forms and Communications
When you submit a contact form or email us, we use the information provided to respond to your inquiry and communicate about potential or existing projects.
We retain this information only for as long as necessary for the relevant communication, business relationship, legal obligations, or legitimate business purposes.
2.6 Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functionality, remember preferences, and understand website usage.
Where required, non-essential cookies and tracking technologies will only be activated after obtaining your consent.
You can manage your preferences through the cookie settings available on our website.
For more information, please refer to our cookie preferences.
2.7 Third-Party Services
We may use trusted third-party providers to operate and maintain our website and services, such as:
- Website hosting and infrastructure providers.
- Website security and maintenance services.
- Analytics providers, where enabled.
- Email and communication services.
- Embedded content or external services, where applicable.
These providers may process personal data on our behalf or in accordance with their own privacy policies.
We take reasonable steps to work with providers that offer appropriate data protection safeguards.
2.8 International Data Transfers
Otin Labs operates from Sri Lanka and may process personal information in Sri Lanka or other countries where our service providers operate.
Where personal data subject to GDPR is transferred outside the European Economic Area, we will implement appropriate safeguards where required by applicable data protection law.
These safeguards may include Standard Contractual Clauses or other legally recognized transfer mechanisms, where applicable.
2.9 Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including responding to inquiries, providing services, maintaining business records, and meeting legal obligations.
When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
2.10 Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
2.11 Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request restriction of processing.
- Object to certain processing activities.
- Request data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a competent data protection supervisory authority.
To exercise your rights, contact us at [email protected].
2.12 External Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of those websites.
2.13 Changes to This Policy
We may update this Legal Notice & Privacy Policy from time to time to reflect changes in our services, website functionality, or applicable legal requirements.
Any updates will be published on this page with a revised date.
2.14 Contact Us
If you have questions about this policy or how your personal information is handled, please contact:
Otin Labs
Sri Lanka
Email: [email protected]
Website: www.otinlabs.com